Privacy Policy

Last updated: 07/17/2026

GridGear Solutions Ltd. ("GridGear," "we," "us," or "our") operates the website gridgear.ca (the "Site"). This Privacy Policy explains what information we collect from visitors and customers, how we use it, and the choices you have regarding your information.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Information We Collect

We may collect the following types of information:

Contact form submissions: When you submit our contact form, we collect your name, company name, email address, and any message content you provide.
Automatically collected data: Like most websites, we may automatically collect certain technical information when you visit, such as your IP address, browser type, device information, and pages visited, typically through cookies or similar technologies provided by our hosting platform (Wix).
Communications: If you email or call us directly, we retain records of that correspondence.

We do not knowingly collect information from minors, and the Site is not directed at children.

How We Use Your Information

We use the information we collect to:

Respond to inquiries submitted through our contact form
Provide product information, documentation, and support
Maintain and improve the Site
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers: Our website is built and hosted on Wix, which processes form submissions and site data on our behalf as part of providing our hosting infrastructure.
Legal requirements: If required to do so by law or in response to valid legal process.

Data Retention

We retain contact form submissions and correspondence for as long as reasonably necessary to respond to your inquiry and maintain business records, unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the information below.

Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

If you have questions about this Privacy Policy, contact us:

GridGear Solutions Ltd.
#340 – 17 Fawcett Road
Coquitlam, BC
Email: info@gridgear.ca
Phone: +1 888-512-1392